Return & Refund Policy

At flavourvapes.com, we value your satisfaction and strive to ensure that every purchase meets your expectations. If for any reason you are not fully satisfied with your order, please review our Return & Refund Policy below:

1. Eligibility for Returns

• Items may be returned within 14 days of delivery.

• Products must be unused, unopened, and in their original packaging.

• Due to health and safety regulations, opened or used e-liquids, pods, or disposable vapes cannot be returned.

2. Non-Returnable Items

The following items are not eligible for returns or refunds:

• E-liquids, cartridges, or disposable vapes once opened.

• Clearance or promotional sale items.

• Products damaged by misuse, improper handling, or unauthorized repairs.

3. Return Process

To initiate a return:

1. Contact our Customer Support Team at [support@flavourvapes.com] with your order number and reason for return.

2. Our team will provide you with return instructions and, if applicable, a return shipping label.

3. Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

4. Refunds

• Approved refunds will be issued to your original payment method within 7-10 business days.

• Shipping costs are non-refundable, unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

5. Exchanges

We currently do not offer direct product exchanges. If you wish to receive a different item, please return your product for a refund (if eligible) and place a new order.

6. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photo or video evidence. We will arrange for a replacement or refund at no extra cost.

7. Contact Us

If you have any questions about our Return & Refund Policy, please reach out to our support team:
WhatsApp:+1 279 200 4690